Will Dial-A-Ride Service

Will County Committee Advances Phased Takeover of Central Will Dial-A-Ride Service

Spread the love

Will County Public Works & Transportation Committee Meeting | November 2025

Article Summary: The Will County Board approved a five-year plan to consolidate the Central Will Dial-A-Ride service into its county-wide “Access Will County” program, a move aimed at creating a unified, more efficient public transportation system. The decision sparked a debate among board members over long-term costs and the financial burden on county taxpayers.

Dial-A-Ride Consolidation Key Points:

  • The county will gradually assume funding responsibility from Central Will partners—the City of Joliet and five townships—starting in 2027 and taking over 100% by 2031.

  • During the transition, the collective annual contribution from the Central Will partners will be capped at $325,000.

  • The consolidation is a key step toward establishing a single, county-wide transit system for seniors and residents with disabilities in all 24 townships by January 2026.

  • Some board members argued the plan could lead to future financial strain on Will County taxpayers, while supporters emphasized the need for equitable and reliable public transportation.

The Will County Board on Tuesday, November 4, 2025, approved an intergovernmental agreement to consolidate the Central Will Dial-A-Ride service into the county’s own Access Will County program, paving the way for a single, unified transit system.

The agreement, which passed after considerable debate, outlines a five-year phased takeover of the service currently managed by a partnership between the City of Joliet, Homer Township, Joliet Township, Lockport Township, Troy Township, and Jackson Township.

Elaine Bottomley of the Will County Executive’s office presented the plan, explaining that it was the result of a year of negotiations. “The best way to really ensure the residents have access to transportation and the same boundaries, the same program is to work towards a consolidation into a singular program under Access Will County,” Bottomley said.

Under the agreement, which takes effect January 1, 2026, Will County will begin managing the Central Will program. The Central Will partners will continue to fund 100% of their costs in the first year, with their collective contribution capped at $325,000 annually. Beginning in fiscal year 2027, the county will assume 20% of the cost, increasing its share by 20% each year until it takes on full financial responsibility in 2031. Bottomley noted that efficiencies of scale should make the combined program’s cost per ride similar or even lower than current rates.

For riders, the transition is expected to be seamless, with no changes to fares. The consolidation aims to eliminate confusion for residents who currently navigate multiple overlapping transit systems.

The proposal, however, drew criticism from several board members concerned about future costs. Member Steve Balich questioned what would happen if the program was mismanaged and ran out of money. “Are we going to keep the services the same and tax the people in all of Will County?” he asked, drawing parallels to the financial troubles of the Chicago Transit Authority (CTA).

Member Judy Ogalla echoed those concerns, stating that taxpayers are already paying more for the service. She pointed out that townships that previously funded their own dial-a-ride programs have not reduced their tax levies, meaning residents are now taxed at both the township and county level for the same service. “My whole problem with this all along is that the townships who funded this in the past… that money is still in their budgets,” Ogalla said.

Supporters of the consolidation defended it as a necessary step to provide equitable service across the county. Board member Kelly Hickey shared a personal story about her adult son with autism, emphasizing how public transit enables independence and employment. “I’m really proud that the county has taken this on,” Hickey said. “I’m proud of the work that you’ve all done and I’m very grateful.”

Democratic Leader Sherry Williams argued that the county has a responsibility to serve all residents. “I don’t want people left out just because their township doesn’t have as much money as my township,” she stated. “We’re here to provide the services.”

Bottomley confirmed that with this consolidation, the county plans to expand service to the remaining unserved townships—including Wheatland, DuPage, and New Lenox—by January 1, 2026, making Will County the last of the collar counties to implement a fully county-wide system.

The measure passed with members Steve Balich and Dave Oxley voting against it.

Leave a Comment





Latest News Stories

MH VB 6-3

Kelly Gibbons Named Chairperson of Manhattan Planning and Zoning Commission

The Manhattan Village Board appointed Kelly Gibbons as chairperson of the Planning and Zoning Commission for a two-year term running through May 1, 2027. Gibbons, who already serves as a...
County-Board-Room

County Authorizes Condemnation for Francis Road Project

The committee authorized the State's Attorney's Office to proceed with condemnation cases for right-of-way acquisition needed for Francis Road improvements between Gougar Road and Interstate 80. Eight property parcels are...
will-county-board

Solar Farm Access Approved for Manhattan-Arsenal Road

The committee granted access approval for a solar farm development on Manhattan-Arsenal Road approximately 1,000 feet east of Cherry Hill Road. The MCH Solar 1 project, developed by Soltage LLC,...
will-county-board.3

Will County Finance Committee Meeting Briefs

Budget Transfers Approved: The Finance Committee approved transferring $18,643 within the Supervisor of Assessments budget to move funds from software licensing to computer hardware purchases. Animal Protection Services Funding: Committee...
will-county-board.2

Public Works Committee Briefs

Major Projects Update: Construction continues on several major projects including the 80th Avenue expressway overpass, Laraway Road widening near Cedar Road, and Bell Road improvements. The Bell Road project at...
will-county-board

Capital Improvements & IT Committee Briefs

Bed donation program: Will County donated old beds from Sunny Hill Nursing Home to Joliet Junior College and Project Cure after the nursing home received all new beds for residents....
Meeting Briefs

Manhattan Village Board Briefs

Banks Farm Development: The village board approved six separate resolutions demanding payment on letters of credit for various phases of the Banks Farm Development Villas of Prairie Trails project, covering...
Frankfort-Village-Board-Meeting-Graphic

Frankfort Board Approves New Wendy’s on Route 30 With Numerous Modifications

A new Wendy's restaurant is set to be built at the northwest corner of U.S. Route 30 and Frankfort Square Road after the Frankfort Village Board unanimously approved the project...
Frankfort-Village-Board-Meeting-Graphic

Historic Downtown Frankfort Property Granted Deck and Patio Variances

The owners of a historic mixed-use building in downtown Frankfort have received approval for six zoning variances to construct a new paver patio and a second-floor rear deck. The Frankfort...
MH 114 June 2

Manhattan School Board Approves Staff Changes, Healthcare Extension in Special Session

Manhattan School District 114's Board of Education approved several personnel changes and a healthcare extension during a special meeting Monday evening, conducting most of its business in closed session. The...
Frankfort-Village-Board-Meeting-Graphic

Frankfort Approves $1.3 Million in Bills, Including Annual Insurance Payment

The Frankfort Village Board authorized over $1.3 million in payments at its meeting Monday, with nearly half of the total amount covering the village's annual insurance premiums. Trustees unanimously approved...
Meeting Briefs

School District 114 June 2 Meeting Briefs

Staff Departures: Manhattan School District 114 accepted the resignations of Emily Corcoran and Caroline Pesa-Miller, both effective at the end of the 2025 school year. The board approved both resignations...
Meeting Briefs

Meeting Briefs: Frankfort Village Board for June 2, 2025

Wendy's Project Approved with Multiple Variances: The Village Board gave final approval for a new Wendy's restaurant at U.S. Route 30 and Frankfort Square Road. The project required a major change...
frankfort-park-district.1

Frankfort Park Board Holds Closed-Door Talks on Five Oaks HOA Dispute

The Frankfort Park District Board of Commissioners entered into a closed executive session on Tuesday, May 27, to discuss pending litigation concerning the Five Oaks Park parcel, signaling a deepening...
MH VB 5--22

Manhattan Board Changes Meeting Time, Limits Public Comment

Village moves to 5:30 p.m. start time and reduces speaking period from five to three minutes The Village of Manhattan Board of Trustees approved two ordinance changes Tuesday that will...